WORLDWIDE HOMOLOGATION, REGULATORY COMPLIANCE, TYPE APPROVAL SPECIALIST

The Telecommunications Regulatory Authority confirmed its partnership to ease telecommunications device imports and ensure regulatory compliance – JORDAN

Jordan telecom regulatory news

Jordan

17-12-2024

The Telecommunications Regulatory Authority confirmed its partnership to ease telecommunications device imports and ensure regulatory compliance.

Eng. Bassam Al-Sarhan, Chairman of the Telecommunications Regulatory Commission, held a meeting with the Amman Chamber of Commerce and communications sector representatives to discuss regulatory instructions for obtaining type approval for communications devices and regulating their entry into Jordan. The meeting aimed to gather feedback from the private sector, ensure partnership between public and private sectors, and facilitate the import of communication devices, especially those for e-learning.

The discussion focused on amending instructions to encourage technological development, promote advanced devices, and ensure compliance with international standards. It included proposals to extend the validity of type approvals to two years and allow private use devices to enter without approval. The amendments aim to support research, innovation, and the digital transformation in Jordan.

Attendees appreciated the Commission’s efforts to address the commercial sector’s concerns and incorporate their feedback.

 

For more information kindly click here: Official Announcement

Telecommunications Regulatory Authority Issues Roundtable Recommendations to Boost Collaboration Among Arab Governments and Regulators – JORDAN

Jordan telecom regulatory news

Jordan

17-12-2024

Telecommunications Regulatory Authority Issues Roundtable Recommendations to Boost Collaboration Among Arab Governments and Regulators
The Telecommunications Regulatory Authority (TRA) announced the recommendations from the eighth roundtable meeting of Arab governments and regulatory bodies. Hosted last month, the meeting focused on Internet infrastructure and policies in the Middle East, in cooperation with RIPE NCC.

Key recommendations included enhancing regional and international cooperation, unifying efforts within the Arab digital agenda, and expanding training workshops. Emphasis was placed on developing Internet governance policies, creating frameworks to address challenges like cybersecurity and AI, and promoting local content hosting. Participants also highlighted the need for using Internet Protocol IPv6 and encouraged communication through mailing lists to share best practices and reports.

Additionally, a proactive approach to strategic planning was recommended to address future challenges, and the Egyptian delegation was invited to host the ninth roundtable in Cairo.

For more information kindly click here: Official Announcement

 

The Telecommunications Regulatory Authority received approximately 4,000 complaints in the first half of 2024 – JORDAN

Jordan telecom regulatory news

Jordan

23-09-2024

The Telecommunications Regulatory Authority received approximately 4,000 complaints in the first half of 2024.

The Telecommunications Regulatory Authority reported receiving approximately 4,000 complaints about telecommunications and postal services from January to June 2024, with a resolution rate of 92%.

Of these, 2,511 complaints were about Internet services, 1,437 about mobile phone services, 37 about landline phone services, and 22 about postal services. Complaints can be submitted through various channels including a toll-free number (117000), email, social media, and the Authority’s website, which is connected to an automated complaint tracking system.

For more information kindly click here: Official Announcement

 

Jordan Customs Department and Telecommunications Regulatory Commission Announce Launch of “E-commerce and Express Transport Customs Center” – JORDAN

Jordan telecom regulatory news

Jordan

19-08-2024

Jordan Customs Department and Telecommunications Regulatory Commission Announce Launch of "E-commerce and Express Transport Customs Center"

The Jordan Customs Department and the Telecommunications Regulatory Commission have announced the creation of the “E-Commerce and Express Transport Customs Center,” located at the Jordan Post Company building. This new center, effective August 15, 2024, will handle customs clearance for postal items and replace the Capital Post Customs Center.

Key benefits include:

Improved Efficiency: The center will streamline customs processes, offering 24/7 service compared to the previous 7-hour daily operation, and expedite the handling of e-commerce and express transport shipments.

Enhanced Services: It will provide significant facilities for citizens, merchants, investors, and express companies, and simplify parcel delivery.

Support for E-Commerce: The center aligns with Jordan’s Economic Modernization Vision and National E-Commerce Strategy, improving postal sector operations to meet e-commerce needs.

Expanded Capabilities: The new location offers more space for expansion, including additional warehouses and infrastructure, and will introduce a new system for sorting and clearing parcels.

For more information kindly click here: Official Announcement

 

Telecommunications Regulatory Authority Releases Postal Sector Statistics Through End of 2023 – JORDAN

Jordan telecom regulatory news

Jordan

19-08-2024

Telecommunications Regulatory Authority Releases Postal Sector Statistics Through End of 2023
According to statistical data released by the Telecommunications Regulatory Commission and published on its website, the total number of local postal items handled by both private and public postal operators (Jordan Post Company) in 2023 was approximately 38 million. Of this, private postal operators managed about 37 million items, representing a 98% market share, while public postal operators handled around 1 million items, with a 2% market share.

For international parcels, private postal operators processed 1,309,419 parcels in 2023, holding a 68% market share, compared to 610,064 parcels handled by the public postal operator, which had a 32% market share. This brought the total number of international parcels for both operators to 1,919,483.

The data also revealed that by the end of 2023, the Authority had licensed 195 private mail operators—183 local and 12 international—alongside the public mail operator, totaling 196 licensed operators overall.

The postal sector workforce reached 43,362 employees by the end of 2023, including 862 in general mail and 42,500 in private mail. Additionally, the sector had 41,030 delivery vehicles, consisting of 36,029 cars and 5,001 bicycles.

For more information kindly click here: Official Announcement

 

Telecommunications Regulatory Authority participates in the Global Symposium for Regulators GSR 24 – JORDAN

Jordan telecom regulatory news

Jordan

24-07-2024

Telecommunications Regulatory Authority participates in the Global Symposium for Regulators GSR 24

The Telecommunications Regulatory Authority (TRA) delegation, led by CEO Eng. Bassam Al-Sarhan, actively participated in the International Symposium for Telecommunications Regulators (GSR 24) themed “Regulation for Impact” in Kampala, Uganda from July 1 to 4. 

Hosted by the Uganda Communications Commission (UCC), the event convened global heads of telecommunications regulatory authorities and industry leaders to discuss key regulatory issues.The symposium aimed to foster dialogue among regulators, policymakers, and industry stakeholders, providing a platform to exchange knowledge on regulatory best practices and address emerging sector challenges. 

Eng. Al-Sarhan highlighted the importance of balancing innovation with responsible regulation to maximize telecommunications benefits while managing risks effectively.Key discussions included interactive panels on public policy, regulatory frameworks, and strategic partnerships in the telecommunications sector. Eng. Al-Sarhan also emphasized the role of telecommunications regulatory bodies in navigating challenges posed by transformative technologies like Artificial Intelligence (AI) and robotics, emphasizing ethical considerations and risk mitigation strategies.

The GSR 24, organized annually by the International Telecommunication Union’s Telecommunication Development Bureau (ITU BDT), facilitated collaboration among over 70 countries to promote innovation, competition, and economic development through regulatory excellence in telecommunications.

 

For more information kindly click here: Official Announcement

 

The TRC has released draft Type Approval Regulation for public review – JORDAN

Jordan telecom regulatory news

Jordan

22-12-2023

The TRC has released draft Type Approval Regulation for public review
On November 22, 2023, the TRC, Telecommunications Regulation Commission of The Hashemite Kingdom of Jordan has initiated a public consultation regarding the draft instructions for the type approval of telecommunications devices. The suggested modifications to TRC’s Type Approval Certificate Regulation consist of:
  1. Certificates will now be valid for a period of 1 year instead of 3 years.
  2. Renewal submissions can be made 3 months before the expiration date without requiring additional renewal documents, unless the device undergoes a change.
  3. The lead time for processing requests will be increased from 10 business days to 20 business days.
  4. Categorizing various electronic devices into four different types, namely,
    • wired communication devices,
    • radio devices (divided into low,
    • power and high power devices),
    • terminal equipment, and
    • infra devices.
  5. Changes to submitted documents and labeling requirements

You can find the consultation on this website and you have the opportunity to share your comments until January 4, 2024.

Update RLAN instructions – JORDAN

Jordan telecom regulatory news

Jordan

02-05-2022

Update RLAN instructions

Telecommunications Regulatory Commission of Jordan have published a formal update to the RLAN instructions.

Main changes are as follows:
1. 5250-5350MHz frequency band is now open for indoor and outdoor use, with 23 dBm max EIRP.
2. 5470-5725MHz frequency band is now open for indoor use only, with 30 dBm max EIRP.
3. 5925-6425 (WIFI 6E)  frequency band is now open for:
– portable devices (indoor and outdoor), with max EIRP 25mW (14 dBm).

– indoor use only, with max EIRP, 200 mW (23 dBm).
4. 57 – 71 GHz frequency band is now open, with 40 dBm max EIRP and Tx power not exceeding 27 dBm

New certificate Format – JORDAN

Jordan telecom regulatory news

Jordan

30-10-2019

New certificate Format

Jordan TRC recently introduced a new certificate format. One of the important changes is the new format does not mention any requirement to include the TRC Certificate Number as part of the product’s label, which the old certificates required. Following a meeting by our local team with TRC officers, we have confirmed that TRC has suspended the previous label requirement while they consider updates. Newly certified products will not need to include the certificate number as part of the product label. Please contact us for more information.