Tag: TRC

Eng. Bassam Al-Sarhan, Chairman of the Telecommunications Regulatory Commission, held a meeting with the Amman Chamber of Commerce and communications sector representatives to discuss regulatory instructions for obtaining type approval for communications devices and regulating their entry into Jordan. The meeting aimed to gather feedback from the private sector, ensure partnership between public and private sectors, and facilitate the import of communication devices, especially those for e-learning.

The discussion focused on amending instructions to encourage technological development, promote advanced devices, and ensure compliance with international standards. It included proposals to extend the validity of type approvals to two years and allow private use devices to enter without approval. The amendments aim to support research, innovation, and the digital transformation in Jordan.

Attendees appreciated the Commission’s efforts to address the commercial sector’s concerns and incorporate their feedback.

For more information kindly click here: Official Announcement

For more information kindly click here: Official Announcement

The Telecommunications Regulatory Authority reported receiving approximately 4,000 complaints about telecommunications and postal services from January to June 2024, with a resolution rate of 92%.

Of these, 2,511 complaints were about Internet services, 1,437 about mobile phone services, 37 about landline phone services, and 22 about postal services. Complaints can be submitted through various channels including a toll-free number (117000), email, social media, and the Authority’s website, which is connected to an automated complaint tracking system.

For more information kindly click here: Official Announcement

The Jordan Customs Department and the Telecommunications Regulatory Commission have announced the creation of the “E-Commerce and Express Transport Customs Center,” located at the Jordan Post Company building. This new center, effective August 15, 2024, will handle customs clearance for postal items and replace the Capital Post Customs Center.

Key benefits include:

Improved Efficiency: The center will streamline customs processes, offering 24/7 service compared to the previous 7-hour daily operation, and expedite the handling of e-commerce and express transport shipments.

Enhanced Services: It will provide significant facilities for citizens, merchants, investors, and express companies, and simplify parcel delivery.

Support for E-Commerce: The center aligns with Jordan’s Economic Modernization Vision and National E-Commerce Strategy, improving postal sector operations to meet e-commerce needs.

Expanded Capabilities: The new location offers more space for expansion, including additional warehouses and infrastructure, and will introduce a new system for sorting and clearing parcels.

For more information kindly click here: Official Announcement

For more information kindly click here: Official Announcement