Tag: NTRA Certification

For more information, Kindly click here: Official Announcement

For more information, Kindly click here: Official Announcement

Egypt, represented by the National Telecom Regulatory Authority (NTRA), secured six leadership roles in the International Telecommunication Union (ITU) during the World Telecommunication Standardization Assembly (WTSA) held from October 15 to 24 in New Delhi, India. The roles include chairing Study Group 3 on economic and political affairs and obtaining vice-chairmanship positions in Study Groups 12 (quality of services), 13 (future networks), 17 (information security), 20 (Internet of Things and smart cities), and the Standardization Terminology Committee.

Eng. Mohamed Shamroukh, CEO of NTRA, led the Egyptian delegation and delivered a speech highlighting Egypt’s significant role in global telecom standardization and the assembly’s importance in shaping international telecom service standards. On the sidelines of the event, Shamroukh held bilateral meetings with key ITU leaders to discuss strengthening cooperation in areas like the Internet of Things, artificial intelligence, and human capacity building in telecommunications, particularly through Egypt’s African training center. He also met with telecom leaders from Saudi Arabia, India, the UAE, and China to explore collaborative opportunities in various fields, including frequencies, submarine cables, OTT services, and 5G technologies.

The WTSA, held every four years, sets global telecom standards and reviews the ITU’s standardization mechanisms for the coming period.

For more information, Kindly click here: Official Announcement

The National Telecom Regulatory Authority (NTRA) and the Consumer Protection Agency have signed a protocol to enhance cooperation in protecting telecommunications users’ rights. The agreement includes the launch of a joint digital platform for complaints, which will streamline the process of data exchange and complaint resolution through an automated system. The protocol also aims to establish a framework for joint action against practices that harm user rights, as well as develop an action plan to educate users about their rights and duties. A joint executive committee will oversee the implementation of the protocol.

NTRA CEO Eng. Mohamed Shamroukh emphasized that the agreement will improve the efficiency of telecom services in Egypt, ensure faster response times, and promote digital transformation. He also highlighted the role of the Consumer Protection Agency’s infrastructure in raising user awareness.

The Consumer Protection Agency’s Chairman, Mr. Ibrahim El-Sejiny, stressed that the protocol would help address consumer complaints more effectively and improve coordination between the two bodies. Over the past 15 years, the two agencies have collaborated closely, with an annual average of 1,600 complaints related to telecom services, boasting a 99% resolution rate.

For more information, Kindly click here: Official Announcement